The second order is the cheap one
Acquisition in this market is expensive and getting more so. The customer who already bought from you is the one worth spending effort on.
What is in it
Points on purchases
Earned on orders, spent at checkout. Set the rate and where it applies.
Tiers that mean something
Higher tiers get real benefits — free delivery, early access to a drop — rather than a badge.
Referrals
A customer refers a friend; both get something. Tracked properly, so you can see whether it works.
Store credit
Issue credit instead of a cash refund where the customer prefers it, and keep the money in the business.
A small, competitive market rewards retention
The UAE's addressable online population is a fraction of a market like India's, and the advertising auction is correspondingly expensive. Winning the same customer twice is cheaper than winning two.
Loyalty is also a Ramadan and Eid tool here more than a Black Friday one — the gifting seasons are when a returning customer spends most.
- On every plan, including Starter — no separate loyalty subscription
- Works in the app as well as on the web
- Points and credit visible in the customer's account
What people ask about this
Does this work in the mobile app too?
Can I run it only for some categories?
The rest of the platform
Try it on your own products
Fourteen days with your real catalogue and your real prices. No card, and a person sets it up with you.
14 days free · No card needed · 0% of your sales, ever