How we compare, without the marketing

Every platform on this page can sell things. What separates them for a UAE retailer is narrower than the feature lists suggest: what you pay on each order, whether tax invoices come out right, and whether “your own app” means an app with your name on it.

The number that decides it

Shopify Payments is not available in the UAE

That is not a criticism of Shopify — it is a fact of the market. But it has a consequence most UAE merchants only see on the invoice: with Shopify Payments unavailable, you must use a third-party gateway, and that is exactly the case where Shopify applies an additional transaction fee on top of what your gateway already charges.

A store taking AED 200,000 a month Platform cost only. Your gateway’s own processing fee is the same on every row, so it is left out of all of them.
 PlanPlatform’s cutMonthly total
Shopify Basic
USD 39/month, 2% on third-party gateways
AED 143 AED 4,000 AED 4,143
Shopify (mid plan)
USD 105/month, 1% on third-party gateways
AED 386 AED 2,000 AED 2,386
FlexiCommerce Business
AED 399/month, no cut of sales
AED 399 AED 0 AED 399

Dollar plans converted at the pegged rate of AED 3.6725 to the dollar. Percentages are Shopify’s published third-party gateway fees at the time of writing; check their current pricing before you decide anything on this table. The point is not the exact dirham — it is that one of these numbers grows with your sales and the other does not.

Feature by feature

What each one gives a UAE seller

Compiled from each platform’s published documentation and pricing. Anything a platform can do through a paid third-party app is marked as an add-on rather than as included, because that is how it shows up on your bill.

  FlexiCommerce Shopify Salla Zid WooCommerce
Cut of your salesNone2% / 1% / 0.6% on third-party gatewaysNoneNoneNone
Prices quoted inAEDUSDSARSARn/a — self-hosted
VAT-inclusive display pricesBuilt inConfigurableBuilt inBuilt inConfigurable
UAE TRN tax invoice, all FTA fieldsBuilt inAdd-onGulf-focusedGulf-focusedAdd-on
Tabby and TamaraBuilt inFree app, gateway fee appliesBuilt inBuilt inPlugin
Cash on Delivery with reconciliationBuilt inAdd-onBuilt inBuilt inPlugin
Delivery zones by emirate and areaBuilt inPostcode-shapedGulf-shapedGulf-shapedPlugin
Your own app on both app storesIncluded on BusinessThird-party serviceSeparate productSeparate productBuild it yourself
Seller and delivery apps for staffIncluded on BusinessNoNoNoNo
Multi-vendor marketplaceIncluded on BusinessPaid appNoNoPaid plugin
Arabic storefrontYesYesArabic-firstArabic-firstYes
You manage hosting and securityNo — we doNoNoNoYes, you do
Free trial14 daysTrial offeredTrial offeredTrial offeredn/a

Platforms change their plans often. Treat this as a starting point for your own comparison rather than the last word, and check anything that would change your decision directly with the vendor.

One at a time

Head to head

The table above is the short version. Each of these goes further — including a section on when the other one is the better choice.

Being fair about it

When you should not pick us

A comparison page that finds no reason to choose anyone else is an advertisement. These are the cases where we would genuinely point you elsewhere.

You need a huge app ecosystem

Shopify’s app store is enormous and nothing in this market comes close. If your business depends on a niche integration that already exists there, that is a real reason to pay the transaction fee.

Saudi Arabia is your main market

Salla and Zid are built around Saudi first — ZATCA e-invoicing, local logistics, Arabic-native support. If Riyadh matters more to you than Dubai, start there rather than here.

You want to own and host everything

WooCommerce gives you the code and the database. That is genuine freedom, and it comes with hosting, updates, backups and security becoming your job. Some teams want exactly that.

Where we are honestly better

A branded app is part of the plan, not a project

On most platforms, “we have a mobile app” means customers browse your shop inside the platform’s own app, or that a third-party service will build you one for a separate monthly fee.

On Business, your app is submitted to the App Store and Google Play under your developer account, with your icon, your name and your colours. Push notifications go out from your store, not from someone else’s brand.

  • Published under your own developer accounts, so the listing stays yours
  • Your icon and name on the customer’s home screen
  • Seller app for staff, delivery app for riders
  • Updates rebuilt and resubmitted for you
The customer app running natively on iOS with the store's own branding
Common questions

What people ask when switching

Can I bring my products across from Shopify or WooCommerce?
Yes, and there is no charge for it. Export your products as CSV from your current platform and we import the catalogue, images, variants and customer list during your trial — so you can put the two side by side with your real data before deciding.
What happens to my SEO if I move?
Your product and category URLs can be kept in the same shape, and redirects are set up for anything that has to change. The important part is doing it before you switch, not after, which is what the trial period is for.
Is Shopify actually more expensive for a UAE store?
It depends entirely on your volume. Below roughly AED 20,000 a month the difference is small. Above that, the third-party gateway percentage compounds — and because Shopify Payments is unavailable in the UAE, that percentage is not something a UAE merchant can opt out of.
Do you support Arabic as well as Salla does?
Salla is Arabic-first and built by an Arabic-speaking team; that is a real advantage and we will not pretend otherwise. We support an Arabic storefront, and we are honest that our Arabic depth is behind theirs today.
Can I try it without leaving my current store running?
That is what we recommend. Your existing store keeps trading while you build the new one on a temporary address. You only point your domain across when you are satisfied, and that switch takes minutes.

Run both for two weeks

Import your catalogue, place a few real orders, look at the invoice and the app. Comparing screenshots is guesswork; comparing your own products is not.

No card needed · Free catalogue import · 0% of your sales, ever